Going by what Spitfire said I can give a positive difference to his story:
When I previously worked for LV= (Liverpool Victoria) the company was very much behind the times.
We had PC's that were at least 10 years old that took more than 10mins to start up. All the systems we used were in the old MS DOS format and email was the slowest way to communicate to others in the office (to my approvement. I'm a face to face person). We were even running very old TV adverts for products that were getting the company no where. We had possibly the best brand in the world - The UK's LARGEST Friendly Society, owned by it Members, for its Members...............sound Familiar (change Members to Public and it will

).
We took on a new Group Chief Executive & Director who was a success behind Barclays UK retail network. After he was appointed the old board members started to drop like flies as the new CE was changing just about everything possible except the core values of the company. New younger faces were appointed and upon re-joining LV= it is probably one of the largest expanding businesses in the insurance/investments industry right now & is pretty much unscathed by the whole credit crunch crap.
They are market leaders in just about everything they now offer.
The bottom line.......................
One big change at the top was all it needed.
Here's to a very positive shift to this
car crash business, in the right direction
